ElarenaHelp for accounts, publishing, safety, purchases, and policy questions in Elarena.

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Support

Answers for profile, publishing, safety, and support issues in Elarena.

Frequently Asked Questions

How do I update my profile in Elarena?

Open your profile area, edit the details you want to change, and save the update once everything looks right.

How can I publish a new beauty post?

Use the publishing flow inside the app, select the media or text you want to share, review the result, and submit the beauty post when you are ready.

What if I need to report or block another member?

Use the report or block options available on the relevant profile or content item so the safety flow can review the issue, usually within 24 hours for objectionable-content or harassment reports, and help manage unwanted behavior.

What if my credits purchase does not appear?

Give the app a moment to refresh, try the restore flow if it is available, and contact support if the balance still does not update.

Still Need Help?

If you still need help with Elarena, email support and include the details that will help us review your request quickly. If your request involves objectionable content, harassment, or another safety concern, include the relevant account or content details so the report can usually be reviewed within 24 hours.

Email:

Policy Pages: Use the linked Privacy Policy and Terms & Conditions for reference.